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Urgent Care and Walk In Clinics

Home > Locations > Texas > 5076 W Plano Pkwy, Plano, TX 75093

Baylor Scott and White Urgent Care+, Plano West

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5076 W Plano Pkwy
Plano, TX 75093

Cross Streets: W. Plano Pkwy at Preston Rd.

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(972) 733-0095

clock icon  Open today at 8:00AM
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Accepted Insurance Plans
Aetna, Cigna, BCBS, Medicare, MCD, United Healthcare… See all

Directions
Virtual Care
Daily Hours
Sunday
8:00AM - 5:00PM
Monday
8:00AM - 8:00PM
Tuesday
8:00AM - 8:00PM
Wednesday
8:00AM - 8:00PM
Thursday
8:00AM - 8:00PM
Friday
8:00AM - 8:00PM
Saturday
8:00AM - 5:00PM
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Services Offered

NextCare helps you get the care you need the moment you need it. Here are some of the things we treat at our location.

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Illnesses
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Physicals
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Pediatrics
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Immunizations & Vaccinations
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Lab Services & Blood Testing
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X-rays
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Occupational Medicine
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STI Testing
Insurance Accepted
We accept most major insurance companies. Here are some of the more commonly seen insurances accepted at this location. If you have questions about a specific insurance provider, please call (888) 381-4858 to check with our staff.
  • Aetna
  • Cigna
  • BCBS
  • Medicare
  • MCD
  • United Healthcare
View All Accepted Insurance Plans →
Pre-Visit Forms
By checking in online and completing your forms prior to your visit, you can greatly reduce your wait time in our lobby. If you have any questions prior to completing your forms, please call us at (888) 381-4858.

See What Our Patients are Saying

gmblogo
Excellent
Baylor Scott & White Urgent Care+, Plano West4.4
Based on 1412 reviews
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addie B.
1 week ago
Excellent Service
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Marina M.
2 weeks ago
NP Rebecca was very kind and informative. She explained everything she was doing as she was doing it and I really appreciated that. Although I was a walk in I feel that the process went by quickly and smoothly. Check in process was easy and simple. Although someone mentioned the clinic was busy I didn't feel like people were rushing. All things considered it was a 10/10 experience for me! Thank you!
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Paul M.
2 weeks ago
quick, smart, efficient
Response from the owner:Paul, Thank you for your positive 5 star review. We truly appreciate you for choosing NextCare Urgent Care for your urgent care needs. We hope you and your family will keep us in mind when you are in need of future medical care. Best Regards, Tina P. Clinic Manager
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Tavern W.
2 weeks ago
Had a wonderful experience at this place. They took me in quickly, saw me, diagnosed me, and sent me off with what i needed to feel better! It was very warm and welcoming. Crystal was the one who saw me in at the front counter, and she was as kind and hospitable as could be! Gabby was my nurse who took my vitals and made sure I was alright, and she had me feeling like we were best friends! I can't for the life of me remember the doctors name, or the girl with braces who helped me get a doctors note, but they all made me feel like family. If I ever got something wrong with me, I will certainly be back!
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Marj L.
2 weeks ago
Visit urgent careThe staff was excellent.I give them all a ten point score kristen gabby tabby the p a evelyn Imah.
Response from the owner:We're thrilled to hear that you had a great experience! Your positive feedback is greatly appreciated. Thank you for taking the time to leave a review.
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Audrey
3 weeks ago
Excellent staff and service. Highly recommend this Baylor Scott & White Urgent Care facility.
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Niki W.
3 weeks ago
Staff were professional and helped me with a very terrifying issue! Fully resolved. I’m so so thankful for them.
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Victoria
3 weeks ago
I had a great experience with Evelyne Imah FNP, Crystal, and Ana. It’s easy to make an online appointment and works with my busy work schedule. Evelyne thoroughly explains how and why you need the medications. With the proper knowledge, I can overcome the bad symptoms of seasonal allergies. I will always return to this W. Plano Pkwy location- Thank you Ladies !
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Brianna M.
4 weeks ago
Sweet group of women at this location! Also very in-out process - love that.
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Jose S.
1 month ago
Dr.Imah and Crystal at the front desk were amazing! However, I called a day after to get some information regarding a referral to another location to get an X-Ray done and was connected to Misty I believe. I understand people have bad days but she had the worst attitude. My initial call was to get an address and she berated me about not making it to the location before 8PM saying, “well here on your chart it says you left at 6:45 I don’t know why you couldn’t make it”. She then stated she’d call me back after she got some information regarding my request. After an hour of no response I decided to just do some research myself and eventually found it, I called Misty back to confirm I was taking to the right location. First call got sent to customer service second one she answered saying she had called and said they let her know I had already talked to the correct location. When I told her I just wanted to confirm she said that it is, they only refer to one location in Carrolton. If y’all refer to one location why hang up on the initial call to “get more information”?
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Carmen B.
1 month ago
Team actually listened to complaint and found a solution.
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Yve M.
1 month ago
Waiting time was only five minutes and really the Doctor who saw me. He was professional and friendly. I always leave this clinic feeling relieved that we are so fortunate to have help right around the corner. I am always very pleased with the care provided at this clinic.
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50 Shades of Fun Pamela T.
1 month ago
Crystal was the first lady I spoke with and she was very professional and helpful, always smiling which I loved. Dealing with happy people is a priority to me. Also Sherika and Dinah Ogeto were very kind, helped me with a smile, efficiently and professionally. I feel very grateful for having my appointment there and being taking care of in a timely manner by such a kind & wonderful staff. Thank you!
Response from the owner:Pamela, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! Rena R. Clinic Manager
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W S.
1 month ago
So caring.
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Veronica G.
1 month ago
Excellent service 👍🏻
Response from the owner:Hello Veronica, Thank you for your five star review. PrimaCare takes pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Regards, Sara B
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Todd McCracken, D.
2 months ago
Friendly staff and very efficient! I Highly recommend them as a healthcare worker myself!
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ed Z.
2 months ago
Enjoyed The Visit with the doctor he seemed not to be in a rush, answered my questions. Visit was a little more expensive than I thought it would be. / or were told by others that it would probably cost. But glad I went in my foot is feeling better. Doctor seemed to be very friendly and knowledgeable.
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Supriyo R.
2 months ago
Logged into Baylor Scott White and was looking for urgent care as I was suffering from diarrhea for.the last 3 days and heard about recent news. They gave me multiple sites to select with 0-5 on the wait list all within 10-12 miles of home. Got a same appt. The staff was helpful and nurse practioner was very attentive. Just like going to doctors office. She sent the prescription to a pharmacy of choice. She provided detailed discharge papers describing symptoms and medicines and dosage. My first experience of going to urgent care. It was great. No complains
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Pearl F.
2 months ago
Very quick, hopefully & professional.
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Alessandra R.
2 months ago
Very professional.
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Tania H.
2 months ago
The check in process was a little challenging. Did not know you should do it ahead of time. It was not that busy, but still was there 2 hours just to get my foot looked at. Everyone was very nice and they did a thorough job.
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karen D.
2 months ago
Great experience. Everyone so friendly.
Response from the owner:We're thrilled to hear that you had a great experience and found our team to be friendly. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us!
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FLORANGEL V.
2 months ago
Was feeling miserable was seen and treated quickly! Staff was friendly and empathetic.
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Jacques M.
2 months ago
Super friendly front desk, super nice Doc. Otherwise typical urgent care.. an empty waiting room, not to long to get pulled back, then get out the book or take a nap. 80 minutes from walk in to walk out for 10-12 minutes of issue time, which was 5-star. It was worth giving a try since BSW branded, but I'll be sticking with the PCP tomorrow appointments when I can.
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Michael S.
2 months ago
My wife had an urgent situation and called ahead to find out about insurance coverage and availability. She said Crystal from the front desk was so very pleasant on the phone and in person. She mentioned the office was very clean and well maintained and that she was very pleased with the staff, as well as Dr. Imah and will definitely return if anything urgent comes up again in the future.
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