FAQS

Our urgent care clinics hour vary by location. You can see our full list of clinics with hours of operation HERE. 

Drivers with any sort of medical problem, current or suspected, are strongly advised to bring all information with them at the time of the initial visit to the DOT Medical Examiner. This will avoid unnecessary delays and additional expense for the driver.

A List of any Medications Taken
Corrective lenses
A Letter from Your PCP Regarding Control of any Diabetic Condition, High Blood Pressure or other chronic condition or ongoing medication use.
Valid State Issued Identification such as a Driver’s License

While a DOT physical does not include a fitness test or a drug test (both of these are at the employer’s discretion within legal limits), most other parts of the body are tested. In addition to the usual physical exam to look for underlying or newly developed health conditions such as diabetes, heart disease or high blood pressure, your DOT physical also includes the following tests: vision (Minimum Standard: one eye better than 20/40, with corrective lenses) and hearing (Minimum Standard: one ear better than -40 dB with or without hearing aids), urinalysis (to test for diabetes and kidney function only), and a neurological test of reflexes.

All actions that occur with a DOT physical exam encounter must be recorded and reported to DOT/FMCSA. Physical exams may no longer be ‘held’ while awaiting further information from a driver’s primary care provider or specialist.

Whether you are an employer or driver, it is important that you know the proper steps and requirements for obtaining a valid exam. At NextCare Urgent Care, we offer walk-in DOT physicals for our patients, at an affordable cost. Our experienced and friendly medical staff is skilled when it comes to DOT physicals and provide a fast and comfortable experience.

With our on-site laboratories, drivers or employers will receive fast and accurate results in no time! At our walk-in clinic, we promise great medical service and are able to your DOT physical needs on your schedule. We recommend that you call ahead to confirm that a DOT Certified Medical Examiner is on site at your desired visit time.

NextCare Urgent Care can treat most general illnesses and minor injuries. For a complete list of urgent care-appropriate conditions, please see our services list. If you are experiencing a life-threatening illness or injury, please dial 9-1-1 immediately or go to the nearest emergency room. You are always welcome to contact our Customer Service Center at 1-888-381-4858 if you have any questions.

Yes, many of our staff members and providers at NextCare Urgent Care are multilingual or bilingual, or we can provide a free third-party telephone interpreting service. For assistance in another language, please call 1-888-381-4858.

NextCare™ Urgent Care accepts all walk-ins for immediate and general medical care, and offers a variety of Workers Comp and Occupational Medicine programs. To learn more about how partnering with NextCare Urgent Care can benefit your organization, please visit our occupational medicine page.

Yes. To pay your NextCare Urgent Care bill online, please visit our online bill pay page.

NextCare Urgent Care appreciates your feedback. You are welcome to submit questions, comments, or suggestions for improvement on our contact page.